About us
Who we are?
We are a experienced distributor and flat glass processor.
Years of experience
We work within the country as well as abroad. We have experience and history. Thanks to that, customers and partners see us as a strong and stable brand. We are constantly developing technologically and logistically. We take great care of people and their competence; we invest in them with special commitment.
Our offer17 thousand m2
production area9 thousand m2
of warehouse space1 million
kilometers a year600 +
available productsHundreds of satisfied customers
Our experience
Our experience dates back to 1997.
Initially only few people were hired and the company's head office was located in the back of a residential building.
What did we do then? Simple processing and wholesale trade on a small scale.
However, in connection with intensive development of the company on both wholesale and production levels, measures were undertaken to ensure optimal work conditions in next steps.
In 2008 a new object was built.
Warehouse has been equipped with cranes and innovative glass storage system, whereas production site with modern machinery: automatic lines for glass cutting, automatic grinding lines, glass printing lines and a tempering line.
Continuous development and extensive logistics facilities (efficiently organized supply chain) allow us to introduce new market trends and keep pace with evolving needs of the market.
Our team
Meet our specialists
Marta Jakubowska
Commercial Director
Jakub Klin
Chief Financial Officer
Karol Kowalski
Production Director
Janusz Hinc
Chief Operating Officer
Mariusz Domachowski
Sales Expert
Dorota Gierszewska
Sales Expert
Krzysztof Szymczyk
Senior Sales Specialist
Ilona Stosik
Sales Specialist
Karina Reszka
Sales Specialist
Katarzyna Nawrocka
Junior Sales Specialist
Hanna Kożuch
Junior Sales Specialist
Dagmara Gliniecka
Sales Manager
Joanna Całczyńska
Sales Specialist
Magdalena Szmit
Sales Specialist
Izabela Warczak
Sales Specialist
Adam Laskiewicz
Regional Sales Manager
Marcin Olczak
Regional Sales Manager
Maria Karwasz
Sales Specialist
Marcin Mroczkowski
Quality Specialist
Remigiusz Wutkowski
Production Manager
Piotr Jabłoński
Shift Supervisior
Grzegorz Wiśniewski
Senior Technologist
Adrian Kelbratowski
Production Planner
Miłosz Czarnowski
Warehouse manager
Tomasz Gussmann
Technologist
Grzegorz Fierek
Technologist
Kamil Niesiołowski
Technologist
Wioleta Połczyńska
Shift Supervisior
Kamila Schmidt
Chief Accountant
Barbara Kilichowska
Accountant
Katarzyna Antkowska
Junior Accountant
Barbara Ważyńska
Senior HR and Payroll Specialist
Marlena Malesińska
HR and Payroll Specialist
Dorota Wutkowska
Marketing Coordinator
Olga Szydłowska
Marketing Specialist
Piotr Stępień
Logistics Manager
Simona Klamann
Management Board Assistant
Sandra Szumacher
Front Office
Damian Stosik
Warehouse Operations Specialist
Michał Malinowski
Junior Logistics Specialist
Leszek Gruczalski
OSH specialist
Karolina Cyganowska
Junior Logistics Specialist
Hanna Kożuch
Junior Sales Specialist
Karolina Ziółkowska
Junior Accountant
faq
Frequently Asked Questions
Complaints should be reported by phone to the trade supervisor or directly to the wholesale complaints department (Tel .: +48 784 657 145).
After the merger, you will be redirected accordingly for further action.
We distinguish complaints due to the nature of the application:
- Complaints resulting from physical damage to the delivered goods (cullet)
- Complaints arising from the reduced quality of the delivered goods.
If during the delivery control a cullet is noticed, its scale should immediately be checked (how much damage has been damaged), provide the event with photo documentation and complete the damage report, which must be signed by the driver delivering the goods. Such a report is always attached to the purchase documents.
If the complaint results from a reduced quality of the product, please provide the exact amount of the defective glass, take photo documentation of the defects and report the problem first by phone to the trade supervisor, or directly to the wholesale complaint department (Tel .: +48 784 657 145 ), and then by e-mail to the trade supervisor, or directly to the wholesale complaints department (sabina.wolter@wutkowski.com.pl)
Regardless of the nature of the complaint, please provide photos, a description of the problem and determine the expectation of solving the problem and do not dispose of the advertised glass until the supplier's permission.
Every time, in case of any questions or doubts, the commercial supervisor and the complaint department are at your disposal.
After obtaining the appropriate materials (photos, event description, formulated claim, any glass samples with defects and confirmation of availability of the advertised goods), the complaint department proceeds to the next procedure. At this stage, please note that the raw material supplier reserves the right to a quality visit or pick up the defective goods to confirm problems.
You will be informed about the termination of the procedure and its result.
The complaint is verified internally if it results from physical damage during delivery and the procedure lasts up to 30 working days from the notification.
However, in the case of complaints resulting from a reduced quality, we make claims from our suppliers of raw materials and such complaints are considered taking into account the amount and non-compliance of defects with the standards. We are not able to predict exactly the duration of such applications, nevertheless, we make every effort not to last more than 3 months.
Any defects in the glass determined by the PN - EN - 572 standard are justified.